We support people with a variety of different conditions/needs including but not limited to:
Physical disabilities – an example of this could be short-term help needed during recuperation from an operation and it could be a person’s usual carer who has had the operation.
Choosing us means receiving support and care to:
- Keep connected – meet friends and family, pursue or maintain a favourite hobby or attend social events
- Keep fit and healthy – attend medical appointments, eat well or go to a fitness centre
- Stay independent – manage money, take a shopping trip to town or pay bills
- Maintain a daily routine – get up and go to bed
- Keep your home clean and tidy – help with domestic chores like washing, ironing and cooking
- Keep up with your appearance by helping you with personal care
- Maintain your well-being by providing emotional support and companionship
We develop a personalised support plan with you, so you can receive your support in the community where you live.
Where relevant we team up with case-workers, social workers, family members, friends and others to give the support that will help you reach your goals.
Our focus is on outcomes that achieve ‘self-defined recovery’ by helping each person to live within the context of their condition. This approach:
- Encourages independent living, whether that is to retain, or regain independence
- Promotes better health, including nutrition and lifestyle suggestions
- Fosters an active life for people with mental health issues
- Enables us to provide support that is based on dignity and respect
For mental health and learning disability clients, our standard call length will normally be at least two hours to enable meaningful and productive support within the complexity of these conditions. That said, our call lengths for all conditions and circumstances are individualised and flexible and can fluctuate to accommodate your changing needs.
Some call lengths may be subject to restrictions from social services if they are dealing with or directly funding the support package.
Mental Health Residential Care Home
People with mental health needs and/or learning disabilities may be able to access services at our long-established care home, High Oaks, located near Diss:
- Day Care (flexible extended hours available)
- Planned short-term respite stays
- Crisis Support and Emergency Respite (an alternative to hospital admission)
Please speak with Claire Caswell or Tony Gowers on 01379 674777 or 674456 for more details.